Delivery
UK Standard Delivery: £4.99 or FREE on orders over £85.
Royal Mail Tracked 48: 2–3 working days from dispatch.
Express Delivery: £7.99 via Royal Mail Tracked 24, usually 1–2 working days from dispatch.
We aim to dispatch orders the same working day where possible, or within 24 hours. Orders placed outside working hours will be dispatched on the next working day. A signature may be required on delivery.
International Delivery: £19.95. Delivery usually takes 3–5 working days to Western Europe and 5–7 working days for other destinations from dispatch.
Returns
You can return items within 28 days of delivery, provided they are unworn, unwashed, unused and returned with all original tags, labels, packaging and boxes in a resaleable condition.
Return postage is the customer’s responsibility unless the item is faulty or we have made an error. We recommend using an insured delivery service, as returned goods remain your responsibility until they arrive with us.
If returning boxed items, such as footwear, please package the box securely and do not attach labels or tape directly to the product box.
Returns Address:
Returns Department
excell-sports.com
39-41 Queen Street
Peterhead
Aberdeenshire
AB42 1TP
Please include a completed returns form with your parcel. For help, contact office@excell-sports.com.
Personalised items and certain hygiene-sensitive products, such as underwear, cannot be returned. This does not affect your statutory rights.