The Jack Wolfskin Womens Frozen Lake Coat in this Dusty Grey colourway. Snow covered streets, freezing temperatures and your breath hanging in the air – time to put on your FROZEN LAKE COAT and enjoy the winter. This comfortable down coat will keep you nice and warm when it’s cold outside. The outer fabric is windproof and water repellent. So even when the weather turns mean, you’ll still stay cosy. The coat has a snug hood and a high collar for extra protection in heavy snow showers. And the integrated belt allows you to tweak the fit to create an elegant, feminine silhouette.
Delivery
UK Standard Delivery: £4.99 or FREE on orders over £85.
Royal Mail Tracked 48: 2–3 working days from dispatch.
Express Delivery: £7.99 via Royal Mail Tracked 24, usually 1–2 working days from dispatch.
We aim to dispatch orders the same working day where possible, or within 24 hours. Orders placed outside working hours will be dispatched on the next working day. A signature may be required on delivery.
International Delivery: £19.95. Delivery usually takes 3–5 working days to Western Europe and 5–7 working days for other destinations from dispatch.
Returns
You can return items within 28 days of delivery, provided they are unworn, unwashed, unused and returned with all original tags, labels, packaging and boxes in a resaleable condition.
Return postage is the customer’s responsibility unless the item is faulty or we have made an error. We recommend using an insured delivery service, as returned goods remain your responsibility until they arrive with us.
If returning boxed items, such as footwear, please package the box securely and do not attach labels or tape directly to the product box.
Returns Address:
Returns Department
excell-sports.com
39-41 Queen Street
Peterhead
Aberdeenshire
AB42 1TP
Please include a completed returns form with your parcel. For help, contact office@excell-sports.com.
Personalised items and certain hygiene-sensitive products, such as underwear, cannot be returned. This does not affect your statutory rights.
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Accepted payment methods include: major credit and debit cards, Apple Pay, Google Pay, Shop Pay and other supported digital wallets available at checkout.
All transactions are securely encrypted, and your payment details are processed through Shopify’s secure payment system. We do not store your full card details.
For added protection, some payments may require additional security checks from your bank or card provider, such as 3D Secure authentication.
Once your payment has been approved, you’ll receive an order confirmation by email.


